Network Incident Tracker
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SBFW9-UYRQV-8G4W6-YX0H7-P5EJATBJX8-2ETIE-G5MKH-HUWK2-5PF8P
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FJUHE-FTOBH-3OCLZ-EMT90-CBHCT
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7PKYS-EB20E-9DPBQ-9L23G-296Z02CNCW-VYDXI-W1PBB-1DGAI-COG2L
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DO156-3FA0T-EWJN7-VEVLO-OY6TX
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KI159-8H156-7BKBY-HZS8W-CST5V
Registration Key 2022
2PMKS-3HVI1-QIRB9-PYIQK-36O968IWEV-IRXUB-VNLA1-Z1LVM-RH0B0
37ZJE-ASNHL-1COVW-FMXKK-FVPWW
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Registration Key 2023
UXQEU-2JY36-VIIPN-095EV-WHHP2UOW3S-ZIDKE-FL2LR-PKZ6S-G7Q60
AV20Y-HDEWU-9AWUH-SYQF5-BFX88
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94R2X-XWZAP-AKDR1-OEM43-FTNP2TV7I0-UFEBH-XR1RD-QTAR4-IL2GF
R4RVZ-FBY2A-PDJRT-GHPP2-JNCYQ
ZSOZK-ZMSMK-P8FU4-H32KJ-ONZPY
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0G3LI-ZH797-5Y1YS-NGBV1-8C3BM55TLQ-3CTNL-GUMGL-GBIEM-DY386
5I77D-0QKQB-IZEVB-XYLE7-0PG6C
RJTQB-8Z7HO-4ESL6-IU3WW-5TBSP
Developer’s Description
Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases. The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.
A registration key is a one-of-a-kind ID generated by the FME Licensing Assistant from system data. It's Safe's way of limiting a single fixed license to a single computer.
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Each person will create an individual user account by entering the customer's account number, an online registration key (available from your local dealer), and basic billing and shipping address information. The account administrator will be the first account created.
Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.
Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.
The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.
Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.
Advantages:
Effective support tool for network engineers.
Easy launch 15 common network support tools.
Leverage hundreds of hours of network support work.
Identify patterns, correlations and deficiencies with network.
Eliminate cumbersome time-consuming help desk searches.
Decrease time spent on troubleshooting.
Easy drop down menus for common support categories.
Works with Microsoft Excel 2010 and 2013
Workbook protected for security.
Quick Launch Applications
Ping
Traceroute
PuTTY
NSLookup
Wireshark
NetStat
PathPing
Skype
IOS Download
Cisco TAC
Subnet Calculator
EoS
Speed Test
TCP/UDP Ports
Cisco Support Forum
Overview
Network Incident Tracker is a Freeware software in the category Internet developed by CiscoNet Solutions.
It was checked for updates 31 times by the users of our client application UpdateStar during the last month.
The latest version of Network Incident Tracker is 2.0, released on 01/08/2016. It was initially added to our database on 07/15/2015. The most prevalent version is 2.0, which is used by 100 % of all installations.
Network Incident Tracker runs on the following operating systems: Windows.
Network Incident Tracker has not been rated by our users yet.
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
Features
- Web based: easy to install and use
- Configurable service levels (SLA’s)
- Tracks all inbound and outbound emails
- LDAP Integration (Support for Active Directory, eDirectory, openLDAP)
- Support for over 19 languages (and counting) + much more…
Publisher Description
Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.
The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.
Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.
Advantages:
Quick Launch Common Network Support Tools
Decrease Time Spent Troubleshooting Issues
Identify Support Patterns and Correlations
Pin to Taskbar for Fast Access
Drop Down Menu for Support Groups
Network Support Tools Included
Quick Launch Applications
Ping
Traceroute
PuTTY
NSLookup
Wireshark
NetStat
PathPing
Skype
IOS Download
Cisco TAC
Subnet Calculator
EoS
Speed Test
TCP/UDP Ports
Cisco Support Forum
About Network Incident Tracker
Network Incident Tracker is a free trial software published in the Trace & Ping Tools list of programs, part of Network & Internet.
This Trace & Ping Tools program is available in English. It was last updated on 2022-01-24. Network Incident Tracker is compatible with the following operating systems: Windows.
The company that develops Network Incident Tracker is CiscoNet Solutions. The latest version released by its developer is 2.0.
The download we have available for Network Incident Tracker has a file size of 354.30 KB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2015-12-23 and was downloaded 82 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. If your antivirus detects the Network Incident Tracker as malware or if the download link is broken, use the contact page to email us.
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a ‘Help Desk’ or ‘Support Ticket System’). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
Simplify incident lifecycles with incident tracking software
With the implementation of focused incident management policies, teamed with SolarWinds® Web Help Desk® (WHD), you can help simplify the entire incident lifecycle, from creation and assignment, SLA monitoring, and escalation to the association of incidents with problem tickets.
With SolarWinds WHD, you can improve end-user care and issue and trend tracking. From one centralized location, you can monitor and manage incident and problem tickets quickly and easily.
Streamline the incident tracking process
SolarWinds WHD incident tracking software is built to deliver flexible automation rules to allow technicians to simplify service request progression, which can reduce the time and effort support agents spend managing incidents.
Web Help Desk is designed to be an easy-to-install, easy-to-use incident management solution enabling users to centralize, manage, optimize, and monitor the entire service request fulfillment process, from ticket creation to resolution.
Improve IT incident management and reduce resolution times with artificial intelligence
We know you’re often short on time, so SolarWinds Service Desk uses artificial intelligence to increase your efficiency and productivity. You can accelerate incident resolution because we automatically recommend the right solution for a ticket. Moreover, you can easily consolidate resolution of tickets while escalating related incidents to a problem since we give you suggestions when an incident is similar to other open tickets. Ticket categorization and routing are also streamlined, since we help you select the best matching categories for inbound incidents.
1: Click Install Key after navigating to Tools & Settings > License Management > Plesk License Key.
2: Choose Upload a licence key file.
3: Click OK after providing the path to the key file you downloaded from the email.